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Connect with our support team

Live Chat Online:
Mon-Fri (9AM - 4PM EST)
Sat & Sun: Voicemails and emails only

Phone Support:
1-844-294-1495
Mon-Fri (9AM - 4PM EST)
Sat & Sun: Voicemails and emails only

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Still not sure?

Frequently Asked Questions

If you want to try our detergent sheets but don't want to commit to a full box yet, we offer a Travel Pack which contains 6 sheets/loads.

Place your clothes into your washing machine and simply add the detergent sheet(s) on top of your clothes.
1 sheet = 1 load
2 sheets = more cleaning power
3 sheets = heavy loads like bedding and towels
One regular load is approximately 5KG of lightly soiled laundry, or the equivalent of one cup of liquid detergent or one pod - without the mess.

Kind Laundry detergent sheets are safe to use on all types of fabrics. However, just like any new product, you may want to do a small test to be sure.

Our eco-friendly detergent sheets work effectively with any temperature, in either cold, or hot water settings.

Yes. Since our washer sheets do not contain concentration of suds, as you'd normally find with most liquid or powder detergents, it will also work effectively in high efficiency washing machines.

Nope. Whether you have a front or top load washing machine, you just simply throw the soap sheet with your clothes and you can begin your wash cycle.

We ship from Toronto, Canada. For US orders, we mostly use USPS and it only take 2 - 7 business days to arrive. In some special cases, we will use private carriers to ensure your order arrives to you as quickly as possible.

Orders from the US: Delivery time is approximately 2 - 7 business days once you receive your shipping email confirmation.
Orders from outside the US: Delivery time is approximately 7 - 14 business days once you receive your shipping email confirmation (depending how strict the Customs in your Country is).

Kind Laundry vs. traditional formats: no bulky plastic bottles + harmful chemicals
Kind Laundry vs. other laundry sheets: No starch, half the price of leading competitor
Our laundry soap sheets contain only 4 ingredients as clearly stated on our packaging and Material Safety Data Sheet (MDMS) which is a document that contains information on potential hazards (health, fire, reactivity, and environmental). The majority (or all) traditional laundry detergents do not claim the ingredients on their bottle and direct the consumer to their website because it contains more than 25+ toxic chemicals, this is how they "hide" what is in their formulation. Other brands that sell the same "sheet" as us also do the same as it contains more than 50% fillers such as starch, glycerin and SLS. We take the quality and formulation in our products, as well as what we claim very seriously. This is important to us as a brand in order to sell the best laundry detergent sheets to our customers.

You have until midnight the same day you placed your order to cancel your order and receive a refund after your purchase. If you try to cancel your order after you received a Shipping Confirmation email, we will not be able to issue a refund as the item has already been processed to be shipped out to you.

If your product is damaged or defected, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one. Once we received your information and it is sufficient, we will reship a new one within 2 business days.
If for any reason you're not satisfied with the product, we will issue a full-refund. Simply email: [email protected] along with your order number.
If you have further inquiries, please contact: [email protected]

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  • Your next order of Cacao / Refill for $39.90 is scheduled for Mar 20 Reply 'Modify Order' to make changes :)
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  • Hi Victor, please reply with a number to modify your upcoming Mar 20 order of Cacao / Refill:
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  • Hey Victor - Are you sure you want to skip your order for Cacao / Refill scheduled for Mar 20? If so, please reply 'yes' to confirm or 'no' to keep.